SKECHERS is a leading global footwear brand that designs, develops & markets athletic, casual & fashion styles for men, women & children.
At the core of SKECHERS success has always been, & continues to be, our dedicated employees. As a family-operated company, we think of each employee as an integral member of a collaborative team – & part of our extended family. With this in mind, we aim to achieve a work culture that is professional & supportive as well as fun & enjoyable.
We need a STORE MANAGER to maximise store sales & profitability whilst ensuring all company policies & procedures are being implemented & maintained.
MAIN DUTIES & RESPONSIBILITIES
To practise and actively encourage standards of excellence in customer service in line with Skechers’ sales standards.
To drive all promotional activity within the Store.
To ensure that all Sales Staff are aware of and fully understand sales figures, targets, incentives, and current promotions.
To direct and encourage Sales Team to achieve personal and company objectives.
To be responsible for Sales Team’s welfare and all company regulations regarding sickness and absence.
To comply with company policy and current legislation with regards employee terms and conditions of employment.
To plan and prepare work schedules and assign employees to specific duties as required.
To at minimum have one all team meeting monthly, and one management meeting fortnightly.
To carry out regular performance reviews for all the Sales Team and take formal steps in ensuring performance and conduct meets with company requirements.
To keep accurate stock records in accordance with company policy.
To deal with all customer complaints, refunds and exchanges as set out in the company policy.
To carry out stock counts as per company policy, and regular audits and checks in refund policy.
To liaise with both the office in the USA and the shipping company in Belgium to facilitate adequate product supply.
To complete all relevant paperwork as set out and despatch to Head Office at the required time.
To operate daily banking procedures strictly in accordance with company policy.
To ensure the safe is locked and secure at all times, and to ensure that any alarms are used in accordance with the Skechers security policy.
To communicate all operational problems with the Area Sales Manager.
To carry out Opening/Closing Checklists daily.
To report any defects or hazards as set out in the Health and Safety policy.
To maintain the highest standards of Store cleanliness.
To undertake other duties and projects as requested by the Area Sales Manager in order to ensure the smooth running of the business.
You will need to be a strong sales person who can lead by example in managing the personnel & administrative demands of a busy store.
TO BE CONSIDERD FOR THIS ROLE, CANDIDATES MUST POSSESS THE FOLLOWING SKILLS AND EXPERIENCE:
Experience in retail/apparel Management, footwear would be advantageous.
Experience in managing and motivating a successful team.
Outstanding customer service and selling skills.
A commitment to high retail standards.
Working hours: 5 days (40 hours per week with necessary breaks)
Benefits: Competitive salary, Commission, Discounts, 28 days holiday (pro-rata & inclusive of statutory bank holidays) Pension, Group Income Protection, Life Assurance.
Please click here to apply online
Please note: Unfortunately due to the high volume of interest that we receive, it is not possible for us to reply to all applicants. So therefore if you have not received a response from us within 4 weeks, please assume that unfortunately you have been unsuccessful on this occasion.