Set in a relaxing village environment, Freeport Braintree offers an escape from the stresses of city shopping. Everything you need is right here, from great places to eat to fantastic offers and events from over 85 stores!

  • Opening times

    Please click here for our opening times.

  • Car Parking

    Ample FREE car parking is available for all Freeport Braintree shoppers with 1,500 car spaces and 10 coach bays.

    Parking Charges - Parking is FREE for up to 6 hours.

    Freeport Braintree shoppers who use the car park for more than 6 hours will need to extend their unlimited, free parking by visiting the Tourist Information Centre opposite Next Clearance to validate their ticket and avoid a penalty charge.

    Payment for LONG STAY parking can be made by phone or online. Non-shoppers can register by phone by calling 0203 046 0010, quote the location code 5199 and use your credit or debit card to pay.

    To register & pay online: visit

  • Gift Cards

    If you're looking for that perfect gift, look no further than Freeport Braintree Gift Card. Accepted in all stores at Freeport Braintree, cards can be purchased at the Tourist Information Centre.

    Click here to find out more

  • Cash Machines

    Cash machines are situated in the middle mall close to the Tourist Information Centre, and our machines will not charge you for using this facility

  • Tourist Information

    Please visit our Tourist Information Centre for information on surrounding area and other attractions in the region or call them on 01376 348 168

  • Baby Changing Facilities

    These are available at both public conveniences


    Free Wi-Fi is available at Freeport Braintree for all shoppers.

  • Conveniences

    There are two sets of facilities on site, one close to the Antler store, the other close to the Mama & Papas store

  • Assistant Dogs

    For the benefit of all our customers, guide dogs, hearing dogs and all well behaved dogs are allowed on site. Dogs are only allowed to enter stores with the store's permission.

  • Lost Property

    For any lost property enquiries, please contact the Tourist Information Centre on 01376 348 168

  • Late Night Shopping

    Freeport Braintree is open for late night shopping every Thursday ’til 8pm. Please check our opening hours page for Seasonal Opening Hours information.

  • Wheelchairs

    We offer free wheelchair hire for visitors with special needs. Please contact us on 01376 348 168 for further details or to book one

  • Entertainment

    If family entertainment is what you are looking for as part of your day out, located opposite Freeport Braintree is a 12 screen cinema that is open throughout the day and into the night, or strike it lucky at ‘Namco’, a ten-pin bowling complex. Please remember to have your car parking validated free of charge at our Tourist Information Centre if your stay will be greater than 6 hours.

  • Coach Driver Offers

    Coach drivers who report to the Tourist Information Centre on arrival will receive a £10 Freeport Braintree gift card.